Along with the UK, we are also able to fulfil orders globally. 


We are committed to getting your order to you as quickly as possible, and we aim to dispatch within 1 to 3 working days.

We use Royal Mail to send most of our products, with Parcel Force called upon to fulfil delivery of larger items including our rugs.

Should your item be out of stock or delayed for any unexpected reason, we will get in touch and give you the option to cancel or replace it with an alternative.

In addition to our standard delivery service, we can arrange a quick-ship service should you be working to a tight deadline. Please email or call Sarah on 07771 923454 to discuss.

If you wish to collect at our Goudhurst HQ, please choose local pick-up at checkout and send us an email or give us a call to arrange a convenient time to pop round.

Postage and packaging costs below:

Orders value

Up to £14 -      £2.95  

Over £14 -       £5.95

£100 and over -     Free


Delivery to Europe

We charge a flat shipping rate of £20 per order to deliver to the following European countries.

Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland. Jersey and Guernsey also fall within this delivery service.

Delivery to the United States of America.

We charge a flat shipping rate of £30 per order to deliver to the United States.

Delivery to Canada.

We charge a flat shipping rate of £40 per order to deliver to Canada.

Delivery to other parts of the world.

For all other countries outside of those stated above, please email for a delivery quote. As we are charged by volumetric weight for each parcel, we cannot at this present time offer flat shipping rates for other countries.

Our courier partners

We fulfil our International orders through DHL or equivalent reputable courier, and aim to deliver within 4 to 10 days.

Duties and taxes

Your completed order value covers the purchase of all products and delivery to your stated address.  However, if applicable, you will be responsible for any duties and taxes incurred for shipping to the destination.  You, as the customer, will be responsible for paying these charges, which is normally arranged by the courier. If left unpaid, or if a customer rejects their item at the time of delivery, the shipping cost to return that item to us will be deducted from the original product price customer refund. 


Please see our returns page for details here.